Online Community Maturity Assessment

How effective are your Online Community operations?

Vanilla Forums and Demand Metric recently conducted research with 400+ organizations to identify best practices for highly effective online communities.

Take this assessment to determine your strengths and opportunities for improvement when it comes to generating business value from your online community.  


At the end, you'll get a personalized report card and the 2016 State of Online Communities for Customer Support benchmark report.

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